Customer Service

 

Q: What is Klein Connection?
A: Klein Connection is an affiliate of Klein Tools, Inc. The goal of Klein Connection is to provide increased availability of Klein Tools' products through e-commerce partners, distributor locations and direct sales.

Q: Can anyone buy from Klein Connection?
A: Yes, all that's needed is a valid MasterCard or Visa credit card.

Q: I'm having trouble finding the item I want. Who can I call for help?
A: Klein Connection customer service is available from 8 a.m. - 5 p.m. CST, Monday-Friday. Please call toll free 866-553-4602 or email Klein Connection at customerservice@kleinconnection.com.

Q: I have a broken tool. How do I return it?
A: Klein Connection is an affiliate of Klein Tools. Warranty returns must go through Klein Tools' customer service. Please contact them at customerservice@kleintools.com or call toll free 800-553-4676 for more information.

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